Your place will be confirmed once your booking request has been processed. Submitting this form is not confirmation of booking.
If your booking is confirmed, payment must be received at the latest 30 days from receipt of the invoice date or in advance of the training course, whichever is the sooner and regardless of booking
date. Payment information is provided on the invoice.
Any Member failing to pay outstanding monies within two months after due date will automatically be suspended therefore will be ineligible to attend meetings or gain any benefit of membership.
Membership will only be reinstated once payment of an 8.1% late payment surcharge is made.
Any Member suspended for non-payment of outstanding monies that fails to pay outstanding monies in full within one month of start of suspension will have their Membership terminated.
Cancellations must be received in writing via email to firstname.lastname@example.org
and must contain the full booking details including delegate and organisation name and contact details. Your cancellation will be confirmed in writing to the fee payer along with an invoice for any outstanding fees due.
The following charges will apply if you wish to cancel a booking for a training course:
For the period of nine days or less prior to the course start date, no refund/credit will be given, any outstanding fees must be paid regardless of attendance
For the period of 10 days or more prior to the course start date, a full refund/credit will be given.
A place at a training course can be used by a substitute attendee at no extra charge. Please email email@example.com
with details of the original attendee and the nominated substitute’s details, including name, job title, organisation, email address and telephone number.
Course Dates, Venues and Postponement
SLPTG reserves the right to alter course dates, venues and locations where necessary without liability. As much advance notice will be given as possible via the attendee’s email address provided at time of booking. If the delegate is unable to attend the course at the revised location or date, SLPTG will refund/credit 100% of the delegate fee or offer a credit for a future course.
In the event of cancellation a full refund/credit will be offered.
SLPTG cannot offer refunds for cancellations due to circumstances outside its control; including adverse weather conditions, transportation issues, major incidents or industrial action. SLPTG will not be liable for any other costs
incurred including (for example) travel charges or any consequential damages, even if advised of these costs.
SLPTG does not accept responsibility for attendees’ personal belongings or valuables, for example, laptops or communications devices brought to courses. These remain the responsibility of the individual attendees.
SLPTG reserves the right to remove any attendee from their course should their behaviour be deemed inappropriate. In such event, no refund of course fees or other costs will be made.